Terms and Conditions

Therapy Co Pty Ltd
ABN 57 657 748 037

Last Updated: June 2026

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should discontinue use of the website immediately.

These Terms and Conditions govern your use of the website operated by Therapy Co Pty Ltd (“Therapy Co”, “we”, “our”, or “us”).


2. Website Information

The information provided on this website is intended for general informational and educational purposes only.

While we endeavour to ensure that information on this website is accurate and current, we do not warrant or guarantee the completeness, accuracy, reliability, suitability or availability of any information contained on the website.

Information published on this website may be changed, updated or removed at any time without notice.


3. Not Professional Advice

Information provided on this website does not constitute:

  • psychological advice;
  • medical advice;
  • mental health treatment;
  • diagnostic services;
  • therapeutic recommendations; or
  • professional healthcare services.

Information provided on this website should not be relied upon as a substitute for professional assessment, diagnosis or treatment.

You should seek advice from an appropriately qualified healthcare professional regarding your individual circumstances.

Use of this website does not create a psychologist-client relationship, therapeutic relationship or any other professional relationship between you and Therapy Co.


4. Emergency and Crisis Situations

This website is not monitored for urgent communications.

Therapy Co does not provide crisis, emergency or after-hours services through this website.

If you require urgent assistance, contact:

  • Emergency Services on 000
  • Your nearest hospital emergency department
  • Your treating medical practitioner
  • A crisis support service appropriate to your situation

Do not rely on website contact forms or email communications in an emergency.


5. Appointments and Enquiries

Submitting an enquiry through this website does not guarantee that services will be provided.

Therapy Co reserves the right to:

  • accept or decline referrals;
  • determine service suitability;
  • place individuals on a waitlist;
  • refer individuals to alternative services where appropriate.

An appointment is not confirmed until communicated by an authorised member of our team.


6. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Therapy Co.

This includes:

  • text;
  • graphics;
  • logos;
  • branding;
  • downloads;
  • resources;
  • videos;
  • educational materials;
  • website design elements.

You may access website content for personal and non-commercial use only.

You must not:

  • reproduce;
  • distribute;
  • modify;
  • publish;
  • transmit;
  • sell; or
  • commercially exploit

any content without our prior written permission.


7. Educational Resources and Downloads

Any resources, guides, webinars, articles, handouts or downloadable materials made available through this website are provided for general educational purposes only.

Such materials are not intended to replace professional assessment, diagnosis, treatment or individual clinical advice.

Reliance on any information obtained through this website is at your own risk.


8. Third-Party Links

This website may contain links to third-party websites.

These links are provided for convenience only.

Therapy Co does not endorse, control or accept responsibility for:

  • third-party websites;
  • third-party content;
  • products or services offered by third parties; or
  • privacy practices of third-party websites.

You access third-party websites at your own risk.


9. Website Availability

We make reasonable efforts to ensure the website remains available and functional.

However, we do not guarantee uninterrupted access to the website and accept no responsibility for interruptions caused by:

  • maintenance;
  • software issues;
  • technical failures;
  • internet outages;
  • cyber incidents; or
  • events outside our reasonable control.

10. Limitation of Liability

To the maximum extent permitted by law, Therapy Co excludes all liability for any loss, damage, cost or expense arising from:

  • use of this website;
  • reliance on information contained on this website;
  • inability to access the website;
  • errors or omissions in website content;
  • viruses, malware or other technological issues;
  • third-party websites linked from this website.

Nothing in these Terms and Conditions excludes rights that cannot be excluded under Australian Consumer Law.

Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law.


11. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge that you have read and understood our Privacy Policy.


12. Website Security

You must not:

  • attempt to gain unauthorised access to any part of the website;
  • interfere with website functionality;
  • introduce viruses or malicious code;
  • use automated systems to scrape or harvest website content;
  • engage in any activity that may disrupt website operations.

We reserve the right to restrict or terminate access where misuse is identified.


13. Testimonials and Case Examples

Any testimonials, reviews or case examples published on this website represent individual experiences only.

Individual results vary and no guarantee is made regarding outcomes from psychological or allied health services.

Past outcomes do not guarantee future results.


14. Changes to Terms

Therapy Co may amend these Terms and Conditions at any time.

Updated Terms and Conditions will be published on this website and will take effect immediately upon publication.

Your continued use of the website constitutes acceptance of any updated Terms and Conditions.


15. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any dispute arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Queensland.


16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Therapy Co Pty Ltd

Email: info@thetherapyco.com.au

Website: www.thetherapyco.com.au